Privacy Policy

Privacy Policy for HumiTEC and ProTRAC Wireless

Your privacy is very important to us. We are committed to conducting our business in accordance with the following principles to ensure the confidentiality and responsible use of personal information.

1. Our Privacy Principles

  • We identify the purpose of collecting personal information before or at the time of collection.

  • We collect and use personal data solely to fulfill those purposes or other related functions, unless we obtain consent or are required by law.

  • We retain personal data only as long as necessary.

  • We collect data by lawful, fair means with the knowledge or consent of the user where appropriate.

  • We strive to ensure personal data is relevant, accurate, and up-to-date.

  • We protect data using reasonable safeguards against loss, theft, or misuse.

  • We make our privacy practices available to anyone who asks.

2. What We Collect

We may collect the following:

  • Your name, business name, email address, and phone number

  • Your mobile number when you opt in for SMS/text alerts through www.protracwireless.com

  • Technical data like IP address, browser type, and device information

3. Use of Mobile Numbers

If you opt in to receive SMS alerts from ProTRAC Wireless:

  • We will use your mobile number only for sending real-time monitoring alerts or support notifications.

  • Message frequency varies based on your monitoring configuration.

  • Message and data rates may apply.

  • You can opt out anytime by replying STOP to any message.

  • Reply HELP for assistance or contact us at [Insert Contact Info].

We comply with the Telephone Consumer Protection Act (TCPA) and CTIA messaging standards.

4. How We Use Your Information

We use your data to:

  • Operate and improve our services

  • Communicate with you about alerts or account matters

  • Provide customer support

  • Comply with legal obligations

We do not sell or rent your information to third parties.

5. Security

We take data protection seriously and use safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to prevent unauthorized access and misuse.

6. Third-Party Services

Our websites may contain links to external sites. We are not responsible for their privacy practices.

7. Updates

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact

For questions or privacy-related concerns, contact us at:
privacy@protracwireless.com