IKEA, Retail. We needed an inexpensive mattress for a vacation home and bought this Matrand foam mattress. We offer 100-day mattress and mattress pad trial on a free return and exchange basis as well as 25-year guarantee, so you can have a concern free shopping with us. I had to explain to them why I'm returning items I only just bought a little over an hour ago. Is he the gangster or are they all? I called customer service line and they said they'd ship us a new mattress since it was forgotten in our order. We did not hear from the ATL store. Not only that, but the hobo-like bed I had created was exceptionally comfortable and warm. I was helped by an Ikea worker, because I couldn't put everything on the cart by myself since it slid around when trying to put heavy objects on it. No one could come look at it in my apartment. I've purchased a bed frame and a mattress here (no, not their cheap roll out mattresses but the higher priced ones that they offer) and its been barely two years and my mattress is dipping. She said somebody from post sales would call next day. That was now 4 days ago. The doctors thought it was hives or something in our detergent but only my two daughters who were sleeping on the bed seemed to be affected. Uh why would anyone want to just remove a mattress? However, my expensive sleepmaker also only lasted 8 years and I hear the same of other beds, so even if this one lasts about the same amount of time before needing replacement, I will save money, I had bought firm Hesseng Pocket Sprung Mattress (Article Number 402.577.29) from Ikea in June this year, and ever since facing back issues. This is one of the most affordable beds you can find these days, being only $180 for the Queen. Only downside was they lowered price by 200 dollars right after we got ours. Also, the topper did make the bed feel much warmer, but we were able to work around that by keeping the winter doona on but wearing summer PJs to bed.To be honest, we were a bit reluctant to buy an IKEA mattress, but they said that if we scanned our IKEA Family card we would have 12 months to return the product if we didn't 'love' it. We have had this for 4 months. Absolutely TERRIBLE SERVICE! DO NOT GO TO IKEA IF YOU NEED TO RELY ON DELIEVERY! Trash men won't take it. So you can keep your bed fresh and inviting every day. It’s been a couple a months now with this mattress and it is the best mattress I have ever had. My family and I shop here pretty frequently and usually make a day of it. I tried adding a memory foam mattress pad to extend its life, but that didnt really work - it just felt like being partly buried in a softer hammock.The Hesseng mattress is very firm, as others have mentioned, but using the mattress pad (its also ikea - tussoy) on it I find it really comfortable and supportive. It's the perfect one-stop store for getting the most bang for your buck when helping your kid move into their first college dorm, but I can't imagine wanting to furnish even my humble efficiency apartment with this stuff. Once the topping is soiled, it is ruined with no replacement. They offer a selection of foam, latex-blend, and spring mattresses for the price conscious shopper. I had to spend over an hour to get through only for them to tell me there was a discrepancy in my order, but they couldn't tell me what. Worst delivery service ever, they threw the new mattress upside down and left the wrapping on, onto the brand new bed frame (fjell the hardest to assemble piece we've ever put together). Overall I would highly recommend this mattress! Now began the first of our many "on hold" odysseys. I bought this about six months ago and had been the most comfortable bed I’ve bought over the last three mattresses and 3 to 4 times the cost! Buy and sell locally. Today I bought a mattress it took about 15 min to get it and pay. Do the math, and decide how much of a gambler you are. For the first few nights, I was a little achey after waking. So we go with the backup choice.. whatever, it looked OK. Second, the chairs.. totally out of stock. Simply excellent quality at a good price. Now that comfort is resolved, all I have to do is stop eating chocolate before bedtime so I can actually go to sleep! I started sleeping on the couch to test what was causing the back pain and woke up pain free. But what do I swap it with? But after dropping a battery on either end and watch it zoom to the center.. it sealed the deal. The delivery people would rude and extremely 'rough'. Little disappointing IKEA. But I never had my own, so when my family and I finally obtained our own place, we were excited and decided to buy furniture. Again call, hold for about an hour only for them to let me know they have to reschedule the mattress delivery. IKEA's customer service was so bad, I was waiting for 1 hour to finally someone answered my call. $74.99 $ 74. One piece of feedback that a lot of customers have for their mattresses are that they are too firm. And the price was double . The only downsides I can see are that a) it's super heavy (52kg) which will make turning it a chore and even makes fitting sheets on it a little tricky and b) its one-sided so you can't flip it. If you like a very firm mattress, then this will be great for you. Not his fault I know. My mattress was moved to the front of aisle 24. March 13, 2018 April 26, 2018 Our Little Nest After an eternity a few months of getting all the pieces added (with hubby’s help in his spare time), I am SO beyond excited to finally be able to … The cons: Sagging issues and some that had disagreements on the firmness of the mattress. For us, who each weigh about 200 pounds, it has turned out to be a very poor choice. There are some customers who mention that the Hidrasund was too firm for their liking and is very heavy, which can make moving the mattress or lifting the corners to put on fitted sheets difficult for some. I don't know what to do anymore. The combination of springs and latex works perfectly for me - I specifically didn't want memory foam. Apart from that nightmare experience, I wouldn't give the place more than three stars on a really, really good day anyway. I like their desks, chairs, and bookcases, but their mattresses on their bed frames are uncomfortable. While comfortable in the center, it never did have firm support at the edges. There’s a wide choice of beds in the IKEA range. THE WORST experience EVER! I was worried when she added, "If you don't receive a call, call us before 4pm today" Well, as I am sure you can guess, nobody called me. !!!!! My husband has back problems and I’m 7 months pregnant and we can both say we rather sleep on the floor or on the couch then on this thing. I checked the frame and how I put it together, and it was built fine. Definitely never come to Ikea buy mattresses or pillow top. Then 3 scheduled NO SHOWS since then. I literally for a month would get up between 3-5 am and had to go to the couch or spare bed because I was so stiff. We really liked the haugsvar mattress in the beginning but after a few month a hole started forming on my side and it got deeper and deeper. A regular mattress is designed to be used on the bed, and when used on the floor, it can lead to mold and mildew growth on the side facing the floor because of no ventilation. It's not my fault if your product was marked at a lower rate when I paid for it, and now bring it back when it's 50 bucks more expensive. I'd give them 0 stars if i could.. I didn't pull it to strong I guess. Price was great because it was $80 off on sale. The cons: Firmness problems for some customers. Customers describe it as mostly uncomfortable and it should only be used for those that need something very inexpensive and temporary. As you can see, IKEA focuses mostly on firm mattresses, with lesser medium and medium-firm varieties. The price was right too. A couple of weeks ago I said let’s go buy another mattress like I have and just see if it works out because changing sheets would be a lot easier. We loved our last Ikea mattress so we purchased this as a replacement. I have lived in many homes before. I also bought the protective cover that I think would make the mattress even last for a very long time. The Mausund is IKEA's latex mattress with 85% latex and 15% synthetic foam. I suspect poor communication between Ikea and local delivery service they use. Disappointed, after pick out the pillow top that we want, the girl who works there said if we buy it, can't return. Garbage in = garbage out. Also, we received only a $30 gift card; an additional card for the balance is, supposedly, coming soon. No complaints. Blessedly the dining table was in stock. I asked them to pick it up but they refused, I have no mode of transport and now i have nowhere to sleep, thanks IKEA, my skin is crawling at the thought of my room Ikea=BED BUGS. Its firmness degrades quickly and some find it initially uncomfortable as well. I decided it was a great deal so I purchased the discounted mattress instead of paying full retail. He basically said that wasn't true and that I was shit out of luck. I have disassembled and donated my bed. IKEA, the low price furniture store also offers mattresses that you can pick up in store or have delivered. It's just not great for me. WHAT!?!?!?!!!!! I was not the first victim, and I would not be the last. She can't do anything, And she called a duty manager came out. Long story short, I've now been back to Ikea 4 more times since the initial purchase and return date and still nothing has been resolved. All designed for many years of comfortable nights’ sleep. Ikea is nice for those who plan to constantly replace their furniture but if you want something durable and is built to last, I would not, I REPEAT, not buy your shizzz here. Every night since I have purchased this mattress I have had a very restful and comfortable sleep, plus I don't toss, turn, and wake up in the middle of the night. Like New Ikea Hektar Floor Lamp $40 (Stamford) pic hide this posting restore restore this posting. I was happy Two weeks later it started to sag. The pros: Thick, high profile traditional hybrid design mattress. Got transferred, waited for another 5-10 mins, a female rep answered, I explained the situation, she asked for my order number, after I answered, I was immediately put on hold, waited for another 5-10 mins, then a guy picked up and said he can't help me, he only supports deliveries to Canada. The unused floor space under your bed can be valuable if you have an overflow of clothes, bedding or yoga gear. What customer service! I can't imagine why people actually take road trips to come to IKEA. I asked. Heavy. In regards to delivery, I had to have a king size mattress delivered, there is no other option this bed had to be delivered. My only complaint is we didn't realize how thick it is until we got it home. We should have spend more money on the base mattress :( Only plus is I don't think our guests will want to stay for longer than scheduled. More comfortable (to me) than other, more expensive matresses on the market. Its top comfort layers come with 2 layers of polyurethane foam. This one is quite noisy for it being new and it didn’t come with directions like most to let it set for 72 hours or whatever the case may be. I am in love! Having had back issues for some time, I was convinced that it was our, not so old and expensive Sleepmaker mattress, which I was very disappointed in. The Haugsvär is another mattress that features pocketed coils. Within a year the edges started sagging, and by the time the pandemic hit in March 2020, the sides had actually collapsed and we were unable to return it during lockdown. And the service is not good. I got this bed two months ago and at first look like something was no right with the mattress , but the return policy is great once the problem was figured out I received and exchange and delivery included!!! But they stuck it to me. The old mattress that I have been used for more than ten years. After only 5 month the mattress had indentation where we slept. Leave IKEA behind completely. This one is so tall that even deeper sheets barely reach, and it is so heavy that I cannot lift the edges to make the bed. The Hidrasund has five comfort zones to support your shoulders and hips, and was designed to be used on one side only (no need to flip this mattress). Purchased the haugsvar mattress 8months ago and the edge of the mattress is already sagging so much that I feel like I’m going to roll off the bed. My husband does not need the topper either. Don't get me wrong, I like browsing through Ikea. Since I only have a small car, I took the mattress over to home deliver, and paid an additional fee for it to be delivered to my home. We shopped for weeks and wound up at IKEA one Saturday to see what they had to offer. The supposed manager Jeff showed no real capacity to sustain an intelligent argument or satisfy a client's rights. It actually hung up on me! I purchased the Haugsvsar mattress two months ago after me and my wife found the store model extremely comfortable. So I called to get the full bed frame picked up for return and delivery of a queen bed frame, and also admitted it was my fault for not checking my receipt closely. Would have been better off paying a little more to a more professional furniture store with real customer service. The delivery people didn't tell my neighbor they didn't have the mattress just made it seem like everything was grand! Don't risk it. The concept wasn't sinking in so they called a supervisor. The Matrand mattress is sold as "firm" but still does not provide enough support for my back. I have never experienced anything like this before: I went to Ikea Emeryville, CA to purchase a queen malm (brown veneer ash) bedframe, lonset slats, mattress and mattress pad. Everyone is different, yet the same. Unfortunately, the side began to collapse after only two weeks. They claim they never take old box springs. Received no email, text message, or call from 11am to 3pm. Choose from contactless Same Day Delivery, Drive Up and more. When it comes to your own comfort, your own body is the only North Star. DIY Folding Mattress. We did not want to swap the firm version for the medium firm, however, as we found the latter to be far less supportive. It is very firm, too firm for me. So now I had to stand in line in returns to get my money back. I watched her go up to someone in the "Pick up line" and ask them if she could help them. Overall, customers are generally comfortable at first, but there are complaints about cooling and firmness. We bought a Hesstun Queen Firm mattress amost two years ago. 4/26 Received text message at 9:05 am asking to confirm today's delivery from 9am to 1pm by responding YES or call to reschedule (what? Others have indicated that the Ikea mattresses dont last that long, and nowhere near their 25 year warranty. Goodbye Ikea. Awesome. It is incredible that this type of behavior is still allowed in this day an age by an international business, SHAME ON IKEA and its incompetent employees. I have called customer service 4 times now because it is July 11 and we STILL don't have the mattress. Here it is over a week since I placed my order and I still don't have everything to make my order complete, for an order I was told that everything was in stock. Flimsy junk with a reputation for not even fitting together half the time. A great mattress at a good price, only time will tell how long this will last. For a lamp or a trash can or a dish rack that would be fine. In the end I was not able to sleep anymore without major discomfort. I purchased a mattress after carefully trying out the mattresses in the store AND ASKING LOTS OF QUESTIONS- the one I received felt nothing like the one in the store. Like all things you read on the Internet, understand there is no better judge than yourself. He loves the mattress. The Morgedal mattress is an all-foam mattress that features two layers of polyurethane foam with a softer cooling foam on the surface and a firmer, more responsive foam as the base. Why on earth was I not told earlier, why on earth deliver a bed frame knowing the mattress was not there. Why? $129.87 $ 129. TL:DR: ikea is kewlz to browse and for swedish meatballs but not furniture. (I have never had back problems and always had hard mattresses previously) It is the hardest mattress money can buy and even with a topper it doesn't make the slightest difference. After 3 long months of questioning why my kids were always itching, with no answers to be found I was pretty much at wits end. But…is it possible you could make the Kura sleep two? Others have issues with sagging problems. I argued if FEUPA told me at the beginning. 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